Nuri
Call, WhatsApp or text Nuri from your own phone — the same Nuri, the same thread and the same approvals.
Away from the app? Call Nuri, message it on WhatsApp or text it from your own number. It's the same Nuri, with the same conversation and the same approvals as in Nurvia — and anything you send lands in your plans.
Where to find it
- Web — SettingsPhone and WhatsApp.
- iPhone — WhatsApp in Nuri's menu.
Set it up
Verify your number
Under Your number, enter Your mobile number with its country code and choose Send code. Enter the 6-digit code from the text and choose Verify. Only a number you prove with a code counts — it's how Nuri knows it's you.
Turn on what you want
- Call Nuri — turn on Calls from your number reach Nuri, then call Nurvia's number shown on the page.
- Nuri on WhatsApp — turn on Nuri answers on WhatsApp, then choose Message to open the chat.
Save the number
Save Nurvia's number in your contacts so it's one tap away on show day.
If Nuri sent you a code on WhatsApp first, enter it under Link with a code from Nuri. Nothing is linked until you confirm.
What you can send
My flight tomorrow now leaves from gate B12.What time is soundcheck in Leeds, and who's driving us there?- Questions and tasks — Nuri answers in the same thread you see in the app.
- Photos and documents — tickets, confirmations and screenshots go to Triage for you to review before they're added.
- Calls — talk it through. You get a summary and a transcript in your Nuri thread.
Open the conversation shows your WhatsApp history with Nuri inside Nurvia.
Same approvals, any channel
Nuri asks before paying, sending or signing on WhatsApp and on calls, just as in the app. Calls are recorded only when recording is enabled and the required consent is given.
Change or remove your number
Change verifies a new number. Remove stops calls and WhatsApp from that number reaching Nuri — what it already sent stays in your plans.
If you see Waiting for Meta approval, Nurvia's WhatsApp number is still being approved. Your choice is saved, and Nuri starts answering on WhatsApp as soon as it's approved.
Yes. Under SettingsForwarding and imports, link your number to Text Nuri and send a booking, a change or a photo of a ticket by text. See Forward booking emails.
