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Teams & settings

Privacy and data

Control who sees your profile, download your data, make privacy requests, restore from trash, and delete your account.

WebiPhone

Who can see you, what you can take with you, and how to delete things for good. Each change saves at once.

Where to find it

PlatformPath
WebSettingsPrivacy and data.
iPhoneSettingsPrivacy & visibility for visibility, export and deleting your account. SettingsDownload your data for your data copy.
Privacy and data settings with profile visibility, photo, discovery and busy-time switches

Who can see you

Profile detailsChoiceDefault Public
Public (anyone on Nurvia), Teammates only (people on teams you share), or Private (only you). People on a shared plan still see you there.
Show my profile photoSwitchDefault On
On your profile, in team lists and chats, and on places you recommend.
Find me by emailSwitchDefault On
People outside your teams can find you by your email address.
Crew can contact me directlySwitchDefault On
Teammates see your email address, and team admins your phone number.
Share when I'm busySwitch
People in your workspaces see Busy for the times you have plans — never what the plan is, where it is or who it's with.
Show venues I addSwitchDefault On
Places you recommend appear for other people on Nurvia.

Analytics and email

Nurvia never sells your data, and nothing here is shared to advertise to you.

Product analyticsSwitch
Counts of which screens are used, to make Nurvia better — no names, emails or plan details. If your browser sends Global Privacy Control, it stays off.
Emails about Nurvia
Product news, the blog and events. Choose them on the Email tab of Notifications.

Your data

Download your data
Your profile, plans, travel, documents, Nuri conversation and choices, as one file. The file is kept for 7 days.
Privacy requests
Ask to see, correct, move or delete your data. Requests about a team's data go to that team's privacy contact. Requests are answered within the applicable legal period.
Your Nuri conversation
Delete every message and file in your chat with Nuri. Your plans, and what Nuri did in them, stay.
TrashDefault 30 days
Plans you delete stay in the trash for 30 days, so you can bring them back. After that they're gone for good.

People without a Nurvia account can ask about their data on the public Ask about your data page, or by emailing privacy@nurvia.app.

Delete your account

Download your data first

Choose Download your data if you want a copy. Deleting can't be undone.

Review what will be deleted

Choose Delete your account. Nurvia lists exactly what goes — your profile and sign-in, your Personal workspace, connected accounts and what was imported from them — and which teams are handed over.

Confirm

Enter your Current password, a Code from your authenticator app if two-step sign-in is on, and type the word shown to confirm.

This can't be undone

Teams you own pass to their longest-standing member; a team with nobody else in it is deleted with your account. Backup copies are deleted on a schedule afterwards. See Data retention.

PrivacyWhat Nurvia collects and your rights.Data retentionHow long things are kept.Account and sign-inTwo-step sign-in and devices.

Look and language

Theme, density, temperature, distance, time format and app language — saved to your account so every device matches.

Travel and payments

Your travel profile, seat and cabin preferences, loyalty and trusted-traveller numbers, emergency contacts, documents and visas.

On this page

Where to find itWho can see youAnalytics and emailYour dataDelete your accountDownload your data firstReview what will be deletedConfirmRelated