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Teams & settings

Account and sign-in

Your profile, username and email, password, two-step sign-in, Google and Apple sign-in, and the devices you're signed in on.

WebiPhone

How people on your teams see you, how you sign in, and where you're signed in. Turn on two-step sign-in here — it's the single best way to protect your account.

Where to find it

PlatformPath
WebSettingsProfile and sign-in, with three tabs: Profile, Sign-in and details and Devices.
iPhoneSettingsAccount settings (the row shows your name), and SettingsDevices.
Profile settings with the Ready to travel checklist

Turn on two-step sign-in

Add Nurvia to your authenticator app

Choose Two-step sign-in, then scan the code. On iPhone you can tap Open in your authenticator app or copy the Setup key instead.

Save your recovery codes

Save Your recovery codes somewhere safe. Each works once, and they get you in if you lose your phone.

Sign in with a code

Next time you sign in, enter the 6-digit code from your app — or choose Use a recovery code instead.

Profile

Name and photo
First and last name and your photo, as people on your teams see them.
Colour
The ring around your picture.
Home base
The city you usually start from.
Time zone
Your home time zone, saved with your home base.

The Ready to travel card shows what's left to add — photo, home base, passport and emergency contact. Share my details saves you as a contact card or copies your profile link.

Sign-in and details

UsernameText
3 to 30 letters, numbers, dots or underscores.
Mobile and date of birthText
Used for bookings and entry checks.
Sign-in emailEmail
Changing it sends a code to the new address.
Password
Changing it ends your other sessions.
Two-step sign-in
A code from an authenticator app as well as your password.
Google and Apple sign-in
Link or unlink them. You always keep at least one way in.

Devices

Where you are signed in lists every session. Sign out of one, or Sign out of all other sessions. The web also lists the browsers that get notifications.

iPhone updates keep you signed in

The iPhone app keeps your session in the iOS Keychain, so app and over-the-air updates never sign you out. You only sign in again after Log out, if your session expires, or if you delete the app.

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