Help
Straight answers to the questions people ask most — getting in, email, Nuri, teams, privacy and cost.
Short answers, with a link to the full page when you need more. Something not working? Go to Troubleshooting.
Getting started
Nurvia is invite-only while it grows. Ask the person who uses Nurvia with you to invite you, or join the waitlist and we'll email you when your invite is ready. On iPhone, Continue with Apple or Continue with Google needs no code. See Quickstart.
Neither. Travel is one part of logistics — a birthday dinner, a wedding weekend, a sports trip, a shoot or a construction job all have dates, people, bookings and documents. Describe what you keep track of during setup, and Nurvia picks the words that fit. See Use cases.
Music workspaces call plans gigs. Personal and other workspaces say plan, unless an admin picked another word in Workspace identity.
Yes — one account works on both, and most settings follow you. See Web app and iPhone app.
Email and bookings
Nurvia reads the mail it needs to find bookings and plan details. Reading is separate from sending — Nuri sends only with your approval or a rule you set. It doesn't follow instructions inside emails, and teammates see what was found, never your inbox. See How email import works.
Most often a doubtful part is waiting in Triage, the import is set to Only confirmed bookings, or the booking is for an artist with no matching workspace. Step through the fix in Troubleshooting.
Not until it's confirmed. A booking moves from requested, to awaiting a reply, to Confirmed — and only the provider's confirmation makes it confirmed.
Nuri and safety
No. Nothing is booked or paid until you approve the exact amount, or an Autoflow rule you set allows it within your limits. Passports, payment details, deleting and paying someone new always ask. See How Nuri stays safe.
No. Conversations, documents, prompts and outputs never train AI models, and Nurvia's providers are held to the same rule. See AI and your data.
Only when recording is enabled and consent is given. On calls, Nuri identifies itself as an AI assistant. See Calls and websites.
No. In an emergency, call your local emergency number.
Teams and access
Guest lists and money are hidden from Members by default. Door codes and Wi-Fi are visible to default members in the app, but hidden from guests and externals and left out of every export and calendar. See Roles and permissions.
No. Your Personal workspace is only yours. Team plans you're on can show there for you, but your own plans, inbox and connected accounts never appear to your teams.
No. Members and Contributors are always free. Only Managers are paid seats — and everything is free during the beta.
Cost, account and data
Everything is unlocked during the beta, with no credit card — fair-use limits may apply to calls and agent actions. Flights and stays are paid to the provider. After the beta, Members and Contributors stay free and Managers are paid seats. See Plans and billing.
No. Your account won't automatically become paid. You'll choose a plan before paid subscriptions begin, and your data stays either way.
No. Your session lives in the iOS Keychain, so app and over-the-air updates keep you signed in.
Download a copy, then delete your account, in SettingsPrivacy and data. You can also email privacy@nurvia.app — requests are answered within the applicable legal period. See Privacy and data.
