Trust & billing
How Nurvia protects your account and data, what it does with AI, how long it keeps things, and what it costs.
Nurvia handles the details of people's lives and work — bookings, passports, guest lists and money — so trust is built in from the start. This tab collects everything in one place.
SecuritySecurity
Encryption, access controls and compliance status.
PrivacyPrivacy
What Nurvia collects, why, and your rights.
BillingPlans and billing
Free during the beta, and planned prices.
SecurityEncryption, access controls, certifications in progress, and how to report a vulnerability.PrivacyWhat Nurvia collects and why, your rights, and how to make a request.
AI and your dataNo model training on your content, and how Nuri stays within your authority.
Data retention and deletionHow long data is kept, and what happens when you delete it.Plans and billingFree during the beta, planned prices, seats and allowances.
ContactSupport, privacy, legal and security contacts.The short version
Encrypted in transit and at rest
TLS 1.2 or later in transit, and AES-256 at rest — including replicas and backups.
Never trains AI
Your conversations, documents, prompts and outputs never train AI models. Providers are held to the same rule.
Reading isn't sending
Connecting your inbox lets Nurvia find bookings. Sending, paying or deleting needs your approval or a rule you set.
Never sold
Nurvia doesn't sell personal information or share it for cross-context advertising.
Honest about what's in progress
Certifications that are still underway are shown as in progress — never as completed. See Security › Compliance.
Read the full Privacy Policy, Terms and Trust Center on nurvia.app.