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Use cases

Travel and concierge

Every guest request, called in and confirmed — itineraries, reservations and vendors for each client, kept apart.

WebiPhone

For travel advisors, concierge and lifestyle teams, family offices and agencies looking after several clients. A guest asks for a change by message; Nuri calls the hotel, books the table and updates the itinerary when the vendor answers.

Nuri thread with a call to a hotel ready to place, marked Needs approval

Example: the Harpers in Kyoto

The Harper family is in Kyoto for a week. On Saturday they'd like a late checkout, and on Thursday a kimono fitting.

Their advisor asks Nuri. Nuri calls the hotel and comes back with a quote: a late checkout is ¥8,000, above the family's limit for extras, so it waits for approval. The fitting shows as requested until the shop confirms it. Everything else this week is already confirmed.

Try asking

You: What's still open for the Harpers this week?

Nuri: Two things: the hotel quoted ¥8,000 for Saturday's late checkout, which needs your approval, and Thursday's kimono fitting is requested but not confirmed yet. Everything else this week is confirmed.

What matters most

Requests with a clear state

Every request is tracked from asked to confirmed, so nobody has to remember what's still waiting. See Tasks and activity.

Vendors by phone, email or online

Nuri calls, emails or uses the booking site, and keeps the answer with the reservation. See Calls and websites.

Your limits, per client

Small extras go ahead within a limit; anything above it waits for the advisor or the client. See Payments and bookings.

Separate clients, one team

Each client's plans and preferences stay in their own workspace. Clients see only their own trip.
SettingRecommendation
WorkspacesOne team workspace per client, kind Something else. Run them together from an organization.
Word for plansTrip, or type your own word.
RolesAdvisors as Managers in the clients they look after. Clients and travellers as Members or Guests.
RulesSet a spending limit per client workspace in Rules and approvals.
CostClients join free; you pay only for the Managers who coordinate. Everything is free during the beta, with fair-use limits on calls and agent actions.

Calls and websitesNuri on the phone and the web.OrganizationMany client workspaces, one place.EventsArrivals, vendors and run of show.

Business and executives

One itinerary for the executive, the assistant and the driver — when a meeting moves, Nuri moves the car.

Education and organisations

Group trips and events with everyone on the same page — forms chased, approvals before booking, and one update to families.

On this page

Example: the Harpers in KyotoWhat matters mostRecommended setupRelated