Skip to Content
Open Nurvia
Get startedWeb appiPhone appNuriAccount & help

Use cases

Field teams and crews

Every visit, every route, every handover in view — when a job runs long, Nuri finds who can cover and tells the customer.

WebiPhone

For dispatchers, service managers and technicians in field service, maintenance, installation and mobile crews. A late job pushes back the next appointment and someone else's route — and without one shared view, the dispatcher finds out last.

Where's everyone map with three teammates who share their location, and who is sharing live
Where's everyone shows teammates who choose to share their location.

Example: a long job at Birch Lane

Dana is running about 50 minutes over at Birch Lane. Her next visit is Linden St Offices, with a 13:00–14:00 window and access details on the job.

The dispatcher asks Nuri who can still make it. Sam finishes Harbor Storage at 12:40, about 15 minutes away, and can still make Elm Court at 14:30. The dispatcher approves the move, and the customer hears the new arrival time — the visit shows as confirmed only when they reply.

Try asking

You: Who can still make Linden St Offices by 13:00?

Nuri: Sam. He finishes Harbor Storage at 12:40, about 15 minutes away, and can still make Elm Court at 14:30. Dana is running about 50 minutes over at Birch Lane.

What matters most

Customer windows people can keep

Each visit carries the customer, the window and the access details, and the customer hears when the time changes.

Handovers that stay with the job

Notes, access changes and parts left on site stay with the customer for the next technician. See Tasks.

Travel for jobs out of town

Work away from base gets travel and rooms booked around the schedule, within your room rules. See Stays and rides.

Who's where, at a glance

Technicians who share their location show on the team map in People; Operations shows clashes.
SettingRecommendation
WorkspaceA team workspace for the service team, kind Something else.
Word for plansPlan, or type your own — Job or Visit.
RolesDispatchers and service managers as Managers. Technicians as Members, or Contributors if they update their own jobs. Give dispatch See the team map.
RulesRoute reassignments to the dispatcher in Approvals routing.
CostTechnicians join free as Members or Contributors; you pay only for the Managers who run dispatch. Everything is free during the beta, with fair-use limits on calls and agent actions.

PeopleTeam, contacts and the map.Calls and websitesNuri contacts the customer.ConstructionCrews, sites and rotations.

Construction and engineering

When the site date moves, Nuri rebooks the crew's travel — rotations, rooms, deliveries and site documents in one plan.

Aviation and maritime

Crew hotels and transfers that match the schedule — when a report time changes, Nuri moves the wake-up calls, checkout and transfer.

On this page

Example: a long job at Birch LaneWhat matters mostRecommended setupRelated